BA Mindset Principle #11: Expect Human Behaviour from Human Beings

While business analyst profession is closely associated with information technology, first and foremost we work with people, and a lot of information we receive is pre-filtered through human perception and interpretation. I recall an occasion when our analysis of a…

BA Mindset Principle #9: Accept and Embrace Business Change

Business analysts help organizations implement changes. Requirements define what needs to change to achieve a desired future state. If organizations did not need to change and transform, business analysts would have very little to do. Why then do we, as business…