Business analysis process is not always comfortable. What should a BA do when they discover a gap, an inconvenient truth? Sweep it under the rug or deal with it? https://www.youtube.com/watch?v=VcNENsr0dTE
BA Mindset Principle #6: Uncover Gaps – Do Not Cover Them Up
It is a business analyst's responsibility to uncover the gaps and analyze their root causes and impacts.