BA Mindset Video #7: Simplify Until Nothing Can Be Removed

What happens when we automate the existing process? We risk baking a suboptimal process into software and cementing the inefficiencies. First optimize, then automate. This video reviews a key role that business analysts play in improving and simplifying business processes.…

BA Mindset Video #5: Analysis Before Synthesis; Information Before Requirements

Requirements don't come from business - they come from business analysis. This next video episode deals with the myth of "gathering business requirements".We gather information from stakeholders, analyze it, discover, investigate, compare, research and analyze some more, and then synthesize…

BA Mindset Video #3: Question Everything

Learning about business problems and needs starts with asking discovery questions. Root cause analysis involves many “why” questions. And requirements validation involves clarifying, detailed questions that test the accuracy, completeness, and logic of our findings. Asking questions is an essential…